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Information Technology Systems Administrator

About BLU Products

BLU Products is an American company headquartered in Miami, FL, which designs and manufactures affordable, attractive, and innovative mobile devices focusing on fulfilling the needs of the everyday person. BLU is a pioneer in advancing the no-contract revolution, giving consumers a choice between network providers. With distribution centers in Miami and Hong Kong, BLU offers a vast portfolio of unlocked mobile phones to thousands of dealer agents, distributors, MVNO's, and retailers globally. With an emphasis on giving what today's mobile users need and constantly launching new models, BLU successfully offers consumers what they are looking for in a mobile device at an affordable price without sacrificing fashion, design, and quality. BLU continues growing at a rapid pace fueling passionate followers and fans throughout the world.

We are seeking to add an Information Technology Systems Administrator to our dynamic team. To apply, please send an email to hr@bluproducts.com with your resume and any other relevant information.

Requirements:

The position requires expertise and the ability to install, configure, and troubleshoot with the following technologies:

• Enterprise Networking Components (Firewalls, Wireless, Switching L2/L3, Routers)
• Enterprise Server Components
• Enterprise Storage Components (SAN, NAS, DAS)
• Microsoft Systems including but not limited to Active Directory, Exchange, SQL, and Remote Desktop Services
• Encryption and certificates
• Enterprise virtualization systems (VMware, Microsoft)
• Drive customer experience by establishing KPI’s and SLA’s
• Lead incident response and troubleshooting efforts in case of systems outages or other issues
• Work closely with other IT teams and departments to align systems infrastructure with company goals and objectives
• Implement, maintain, document, and improve compute, storage, and cloud native technologies to ensure the security, reliability, scalability and overall availability of our systems
• Collaborate with other teams to ensure that our systems infrastructure is integrated with other systems and applications
• Stay current with the latest technologies and industry trends to identify opportunities for improvement and innovation

Experience:

• 7+ years relevant experience in business systems, development or IT support functions or an equivalent combination of education, training, and work experience may be considered in lieu of a degree
• 8+ years of experience in internal IT
• 3-5 years of experience as an IT support specialist and/or windows systems administrator in a medium to large enterprise
• 5+ years’ experience in management of DHCP, DNS Servers, VPN. switches and routers, printers, WIFI devices, Conference room devices, lab equipment and other network devices
• Strong expertise in deploying and supporting applications in Cloud-based Platforms such as AWS, Azure, Salesforce, Business Central, and other Native Cloud platforms
• Deploy and administer VMware vCenter and vSphere environments
• Strong working knowledge of backup solutions (Ex. Veeam, StorageCraft)
• Minimum 3-4 years of experience supporting end-user networks in a Microsoft environment
• Minimum 3-4 years of experience supporting a LAN/WAN environment
• Understanding of network protocols such as TCP/IP, UDP, SMTP, NFS, FTP, Telnet and SSH
• 3-4 years in leading IT projects
• Fundamental understanding of the OSI model
• Experience designing, implementing, or maintaining an internal security program and familiarity with best practices around IT security
• Experience with Federal Government compliance (NIST CSF, CSC Controls, CMMC, ISO)
• Proven experience with ITIL and IT Service Management
• Basic knowledge of PowerShell cmdlet or script will be preferred
• Solid understanding of Office 365 configuration, Exchange emails, SharePoint Sites, One Drive etc. and other SaaS applications
• Manage Office 365 requests related to Exchange emails, SharePoint sites, Distribution lists, etc. A good understanding of email flow, email hygiene, SharePoint permissions is a must
• Deep experience collaborating with other teams to solve problems within complex technological infrastructure, security, or development problem with a high degree of trust and confidence
• Solid understanding of cloud computing design and security principles (AWS/Microsoft)
• Understanding of Mobile/Device Management platforms (Ex. MS Endpoint manager)
• Understanding of virtual application and desktop delivery platforms (Ex. Citrix Cloud)
• Proven experience in managing Disaster Recovery & Business Continuity Plans
• Experience with Agile development methodologies and DevOps environments
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building
• The ability to effectively analyze, prioritize, organize, and execute tasks in a high-pressure, dynamic environment
• Requires demonstrated ability to launch and deliver IT projects on time and within budgets
• Requires leadership experience in managing cross-functional teams and influencing senior management and key stakeholders
• Collaborate with other IT leaders to develop IT strategy and improve overall service delivery

Certifications:

• Candidates with MCSE, MCSA and or other Azure related Microsoft Certifications are preferred. A bachelor's degree or an associate degree in computer science or information technology is preferred but not required.
• CISSP, CRISC, CISM, ITIL, or IT Service Management processes equivalent Certifications

Apply:

To apply to this IT Systems Administrator position at BLU, please send an email to hr@bluproducts.com with your resume and any other relevant information.